Privacy Policy

1. Introduction

Market Express ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email, phone, company name, address
• Business Information: Tax ID, business registration, banking information
• Product Information: Product descriptions, SKUs, pricing, inventory
• Transaction Data: Orders, shipping, payment records

2.2 Automatically Collected

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent
• Cookies: Session and persistent cookies for functionality

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and fulfill orders
• Form US LLCs and manage business registrations
• Communicate with you about services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Shipping carriers, payment processors
• Government Agencies: Customs, tax authorities as required by law
• Business Partners: Banks, registered agents, legal counsel

We do NOT sell your personal information to third parties.

5. Data Retention

• Active Accounts: Duration of relationship plus 7 years
• Transaction Records: 7 years (tax/legal requirements)
• Customs Documentation: 5 years (CBP requirements)

6. Data Security

We implement industry-standard security including encryption (AES-256, TLS 1.3), access controls, and multi-factor authentication.

7. Your Privacy Rights

7.1 GDPR Rights (EU/EEA)

• Right to access, erasure, and portability
• Right to restrict or object to processing
• Right to withdraw consent

7.2 CCPA Rights (California)

• Right to know what information is collected
• Right to request deletion
• Right to opt-out of sale