Insurance Coverage
Comprehensive warehouse liability and property insurance included with all Market Express memberships. Your inventory is protected against fire, theft, natural disasters, and damage during fulfillment.
Included at No Extra Cost
Unlike self-storage or bare-bones 3PLs, Market Express includes comprehensive insurance coverage in your annual membership fee. You don't pay separately for warehouse insurance or worry about filing claims if something goes wrong.
What's Covered
Warehouse Property Coverage
Protects your inventory while stored in Market Express facilities
- Fire & Smoke Damage: Full replacement value if inventory is destroyed or damaged by fire
- Theft & Burglary: Coverage for stolen inventory from break-ins (includes employee theft)
- Water Damage: Burst pipes, roof leaks, sprinkler malfunction, flooding
- Natural Disasters: Tornado, hurricane, earthquake damage to inventory
- Structural Collapse: Damage from building collapse or roof failure
General Liability Coverage
Protects against liability claims related to warehousing and fulfillment operations
- Product Damage During Fulfillment: If we damage your products while picking, packing, or handling
- Bodily Injury: If someone is injured at our facility while handling your inventory
- Property Damage to Third Parties: If your products damage other vendors' inventory
In-Transit Shipment Coverage
Basic protection for packages shipped to customers via our enterprise shipping accounts
- Up to $100 per shipment included at no cost via carrier insurance
- Additional coverage available for high-value items (electronics, jewelry, etc.)
- Lost or damaged during shipping: We file carrier claims on your behalf
Coverage Limits & Details
| Coverage Type | Limit | Deductible |
|---|---|---|
| Warehouse Property (per occurrence) | $2,000,000 | $0 |
| General Liability (per occurrence) | $1,000,000 | $0 |
| General Liability (aggregate annual) | $2,000,000 | $0 |
| In-Transit Shipment (per package) | $100 | $0 |
Additional In-Transit Coverage (Optional, per shipment) | Up to $50,000 | ~$1-3 per $100 value |
How Insurance Claims Work
Report the Loss or Damage
Contact Market Express support immediately if you discover missing, damaged, or stolen inventory
Provide Documentation
We'll request: original purchase invoices (proof of value), photos of damage if applicable, SKU/quantity affected
Market Express Files Claim
We file the claim with our insurance carrier on your behalf (you don't deal with insurance adjusters)
Claim Resolution & Payment
Insurance payout is issued to you at replacement cost value (typically 30-60 days from claim filing)
What's NOT Covered (Standard Exclusions)
- •Mysterious Disappearance: Inventory that goes missing without evidence of theft (e.g., inventory shrinkage from miscounts)
- •Wear & Tear: Gradual deterioration, rust, corrosion, or expiration of perishable goods
- •Inherent Defects: Products that arrive at our warehouse already damaged or defective
- •War or Terrorism: Acts of war, terrorism, or nuclear/biological attacks (standard exclusion for all commercial policies)
- •Government Seizure: Confiscation by government authorities (customs, FDA, etc.)
- •Prohibited Items: Inventory of items we don't allow (hazardous materials, illegal goods, live animals)
Optional Additional Coverage
For high-value inventory or specialized products, you may want additional coverage beyond our standard policy:
When to Consider Additional Coverage:
- Electronics, jewelry, watches (>$500/unit)
- Fine art, collectibles, antiques
- Temperature-sensitive products (pharmaceuticals)
- Total inventory value exceeds $500,000
Additional Coverage Options:
- Increased in-transit insurance (up to $50K per shipment)
- Temperature excursion coverage for cold-chain products
- Flood insurance (if warehouse is in flood zone)
- Product recall expense coverage
Contact us for a quote on additional coverage options
Sleep Better Knowing Your Inventory is Protected
Comprehensive insurance coverage included with all Market Express memberships—no separate policies to manage