Order Fulfillment

Market Express picks, packs, and ships your orders to US customers. Fast 2-5 day delivery across the United States with real-time tracking and returns processing.

Why Foreign Vendors Need US Fulfillment

  • Fast delivery: 2-5 days to US customers vs 2-4 weeks from overseas
  • Lower shipping costs: Domestic US rates vs expensive international shipping
  • Meet customer expectations: US buyers expect Amazon-speed delivery
  • Compete with Amazon: Offer Prime-like delivery speeds
  • Reduce cart abandonment: High shipping costs kill international sales
  • Handle returns in the US: No need to ship defective products back overseas
  • Scale without hiring: No need to build your own US fulfillment team
  • Focus on your business: We handle the logistics so you can focus on sales and product development

How Order Fulfillment Works

1

Customer Places Order

Customer orders from your website, Amazon, eBay, or other sales channel

2

Order Sent to Warehouse

Order automatically transmitted to Market Express fulfillment system via API or manual entry

3

Pick & Pack

Warehouse team picks products from inventory, packs securely with branded materials (optional), and generates shipping label

4

Ship to Customer

Carrier picks up package and delivers to customer within 2-5 business days

Tracking & Confirmation

Customer receives tracking number and delivery confirmation. You receive fulfillment report.

What's Included in Order Fulfillment

Pick & Pack

  • • Inventory picking from warehouse
  • • Quality check and count verification
  • • Secure packaging (boxes, bubble wrap for shipping)
  • • Custom branded packaging (optional)
  • • Packing slips and invoices

Shipping & Delivery

  • • Carrier selection (USPS, UPS, FedEx)
  • • Discounted commercial shipping rates
  • • Label printing and application
  • • Daily carrier pickup
  • • Tracking number generation
  • • Delivery confirmation

Technology & Integrations

  • • E-commerce platform integrations
  • • API access for custom integrations
  • • Real-time inventory sync
  • • Order tracking dashboard
  • • Automated shipping notifications
  • • Fulfillment reporting and analytics

Returns Processing

  • • US returns address (no overseas shipping)
  • • Return merchandise authorization (RMA)
  • • Product inspection and grading
  • • Restock to inventory (if sellable)
  • • Disposal or liquidation (if damaged)
  • • Returns reporting

Shipping Options & Transit Times

USPS First Class / Priority Mail

2-5 business days. Most cost-effective for lightweight packages under 1 lb. Free tracking included.

UPS Ground

2-5 business days. Best for packages over 1 lb. Commercial rates with Market Express discount.

FedEx Ground / Home Delivery

2-5 business days. Alternative to UPS with competitive rates for residential delivery.

Expedited Shipping (2-Day, Overnight)

1-2 business days. Available via UPS, FedEx, or USPS Priority Mail Express. Customer pays premium shipping fees.

Order Fulfillment Pricing

Per Order
Pick, pack, and ship fee
Varies by package size and weight
Shipping Cost
Actual carrier charges
Commercial rates (discounted)
  • Single Item Orders: Lowest per-order fee for standard single SKU shipments
  • Multi-Item Orders: Small additional fee per extra SKU added to order
  • Kitting/Assembly: Custom fee for bundling multiple products or assembly work
  • Returns Processing: Per-return fee for inspection, restocking, or disposal

E-commerce Platform Integrations

Market Express integrates with major e-commerce platforms to automatically receive and fulfill orders:

Shopify
WooCommerce
BigCommerce
Magento
Amazon Seller Central
eBay
Etsy
Walmart Marketplace
Custom API Integration

Important Information

  • Included in Membership: Order fulfillment is available to all Market Express members. Pay only for orders processed.
  • Same-Day Fulfillment: Orders received before 2 PM ET ship same business day (subject to inventory availability)
  • No Minimum Order Volume: Fulfill 10 orders/month or 10,000 - we scale with you
  • Insurance Available: Shipping insurance optional for high-value items (recommended for items over $100)
  • Branded Packaging: Custom boxes, poly mailers, and inserts available for additional fee
  • Retail-Ready Products Only: All products must arrive in final retail packaging ready to ship. We do NOT perform assembly, kitting, product labeling, or repackaging. Fulfillment packaging refers to shipping materials for customer delivery, NOT incoming vendor shipments.

Ready to Fulfill Orders Faster?

Market Express provides fast, reliable order fulfillment for foreign vendors. Get 2-5 day delivery to US customers without building your own fulfillment operation.